Why can't I use cloud recording service after paid successfully?

Once payment is successful, the cloud service will be activated automatically. If activation does not occur immediately, especially when network conditions are poor, please wait a moment.

1. To ensure successful activation, please keep your camera powered on and connected to the network.

2. If, for any reason, the cloud service still fails to activate, you can manually activate it from the home page.

3. If the problem persists, please contact Foscam's customer service representatives at support@foscam.com for further assistance.