Please email Foscam support at support@foscam.com directly to submit your refund request, together with your order number and reason for the refund. Our customer service representatives will assist you shortly.

Note: Some users may be charged an international fee due to their bank card level or credit card issuing bank policy, while fulfilling the payment for our cloud service. Please consult with your card issuing bank directly as this international fee is not charged by Foscam.