- What do the status of my order means?
In order history page,you will see your order status, like below picture shows:
Unpaid: Ordered success but is not paid yet, it’s valid for 3 days.
Payment completed: payed success, but transfer isn’t finished.
Payment success: payment and transaction success
Payment failed: Ordered and the action to pay the order is finished, but transfer is failed
Transaction Success: Successfully paid and service is activated.
Authorization failed: Successfully paid but service is not activated.
Refunding: Refund request is in process.
Refund success: Refund request success and money returned to your payment account.
Refund failed: Refund is unsuccessfully due to abnormal condition
Cancelled: Order is canceled and invalid.